Privacy

5. Legal Basis for Processing

The processing of personal data by HiGlobalUSA is based on the following legal grounds:

• Contract execution: Provision of requested services
• Consent: Marketing and promotional communications
• Legitimate interest: Service improvement and fraud prevention
• Compliance with legal obligations: Tax and regulatory retention requirements

6. Data Sharing

6.1 Qualified Partners
Data is shared only after explicit consent via checkbox
Covered jurisdictions: USA, European Union, Asia, Brazil (SP, RJ, PR)
Quality control: Annual due diligence of all partners

6.2 Authorized Third Parties
Payment processors: For collection of intermediary fees
Competent authorities: When required by law
IT service providers: Under strict confidentiality agreements

6.3 International Transfers
Standard contractual clauses for transfers to the EU
Adequacy assessed per ANPD guidelines
Additional safeguards for jurisdictions without adequacy

7. Data Subject Rights

Under LGPD, you have the following rights:

7.1 Basic Rights

• Confirmation of data processing
• Access to processed data
• Correction of incomplete or inaccurate data
• Anonymization, blocking, or deletion of unnecessary data

7.2 Advanced Rights

• Data portability to another provider
• Deletion of data processed based on consent
• Information about data sharing
• Withdrawal of consent

7.3 Exercising Your Rights
Email: [email protected]
Phone: +1 (305) 564 9005
Response time: Up to 15 business days
Cost: First request is always free

8. Data Retention

8.1 Retention Periods

• Contractual data: 5 years after contract termination
• Tax data: 5 years per tax law
• Access logs: 6 months
• Marketing data: Until consent withdrawal

8.2 Secure Deletion

• Automated deletion process after legal retention period
• Destruction certification upon request
• Backup deletion included

9. Data Security

9.1 Technical Measures

• AES-256 encryption for data in transit and at rest
• Multi-factor authentication for system access
• 24/7 firewall monitoring
• Encrypted backups in multiple locations

9.2 Organizational Measures

• Regular staff training on data protection
• Internal information security policies
• Access control based on need-to-know
• Semiannual security audits

9.3 Incident Response

• ANPD notification within 72 hours in case of breach
• Communication to affected data subjects when applicable
• Contingency plan to minimize impact
• Full investigation and lessons learned report

10. Cookies and Similar Technologies

10.1 Cookie Types

• Essential: Basic site functionality
• Performance: Analytics and experience improvements
• Functional: User preferences
• Marketing: Only with explicit consent

10.2 Management

• Control panel available on site
• Granular category settings
• Consent revocation at any time

11. Minors

• We do not collect data from minors under 16 years
• Age verification in forms
• Parental consent where legally required
• Immediate deletion if minor data collected without authorization

12. Policy Updates

12.1 Update Process

• Quarterly reviews for global alignment
• Email notifications of substantial changes
• Highlights of main changes
• 30-day period for disagreement submission

12.2 Current Version

• Date: June 13, 2025
• Version: 2.1
• Next review: September 2025

13. Contact and Complaints

13.1 Support Channels
Email: [email protected]
Phone: +1 (305) 564 9005 (business hours)
In-person: 78 SW 7th Street, Miami, FL 33130, USA
Portal: higlobalusa.com/privacy

13.2 Regulatory Authority

In case of disagreement with our practices, you may contact:

ANPD – National Data Protection Authority
Website: www.gov.br/anpd
Ombudsman: [email protected]

14. Jurisdiction and

Applicable Law

This Privacy Policy is governed by the laws of the State of Florida and the United States of America, including:

• Florida Information Protection Act (FIPA)
• California Consumer Privacy Act (CCPA) — as a reference for best practices
• Federal Trade Commission (FTC) regulations on consumer protection and data privacy

Jurisdiction: State and Federal courts located in Florida

Digital Acceptance

By using our services or browsing our website, you confirm that:

✓ You have read and understood this Privacy Policy
✓ You agree with the processing of your data as described
✓ You are aware of your rights as a data subject

HiGlobalUSA – Connecting you to the world with transparency, protection, and global reach.

“Our priority is to turn challenges into measurable results, always with the highest standard of personal data protection.”